Authorized BMC Training

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Knowledge United offers BMC training nationwide and we are dedicated to working with BMC to deliver best-in-class education. With a focus on evolving quality "solution-based" classes around Business Service Management (BSM) processes and technologies that help to enable our customers to optimize their IT infrastructure.

Atrium CMDB

Course Code	Course Name	Dates	Outline	Onsite
RSMG-CMBP-0200	Atrium CMDB 2.0: Implementation Best Practices	Dates	Outline	Onsite
RSMG-ACM2-0210	BMC Atrium CMDB 2.x: Administering – Part 2	Dates	Outline	Onsite
RSMG-ACM3-0210	BMC Atrium CMDB 2.x: Administering – Part 3	Dates	Outline	Onsite

Configuration Management

Course Code	Course Name	Dates	Outline	Onsite
RSMG-CMCP-0700	Configuration Management 7.x: Creating Packages	Dates	Outline	Onsite
RSMG-CMIC-0700	Configuration Management 7.x: Installing and Configuring	Dates	Outline	Onsite
RSMG-CMCW-0700	Configuration Management 7.x: Implementation Workshop	Dates	Outline	Onsite
ITIL-ASIM-0100	Airport Simulation - BSM International	Dates	Outline	Onsite
RSMG-RBAD-0300	BMC Run Book Automation 3.x: Administering and Developing	Dates	Outline	Onsite

CONTROL-M

Course Code	Course Name	Dates	Outline	Onsite
CTRL-MSC1-0620	CONTROL-M/Enterprise Manager 6.2: Scheduling I	Dates	Outline	Onsite
CTRL-MEMA-0630	CONTROL-M/Enterprise Manager 6.3: Administering	Dates	Outline	Onsite
CTRL-MSP2-0630	CONTROL-M/Enterprise Manager 6.3: Scheduling - Part 2	Dates	Outline	Onsite
CTRL-MEMD-0630	BMC CONTROL-M 6.3: What’s New	Dates	Outline	Onsite
CTRL-MDSB-0630	BMC CONTROL-M for Distributed Systems 6.3: Certification Boot Camp	Dates	Outline	Onsite
CTRL-MDSB-0620	BMC CONTROL-M for Distributed Systems Certification Boot Camp v. 6.2	Dates	Outline	Onsite
CTRL-MEMA-0620	BMC CONTROL-M/Enterprise Manager 6.2: Configuration & Administration	Dates	Outline	Onsite
CTRL-MCAW-0620	BMC CONTROL-M/Enterprise Manager 6.2: Configuration and Administration Prerequisite (WBT)	Dates	Outline	Onsite
CTRL-MSC2-0620	BMC CONTROL-M/Enterprise Manager 6.2: Scheduling II	Dates	Outline	Onsite
CTRL-MSP1-0630	BMC CONTROL-M/Enterprise Manager 6.3: Scheduling – Part 1 (WBT)	Dates	Outline	Onsite
CTRL-MSP3-0630	BMC CONTROL-M/Enterprise Manager 6.3: Scheduling – Part 3	Dates	Outline	Onsite

BladeLogic

Course Code	Course Name	Dates	Outline	Onsite
RSMG-BLCP-0741	BMC BladeLogic 7.x: Compliance Manager	Dates	Outline	Onsite
RSMG-BLCF-0741	BMC BladeLogic 7.x: Configuration Manager	Dates	Outline	Onsite
RSMG-BLEU-0741	BMC BladeLogic 7.x: Essentials	Dates	Outline	Onsite
RSMG-BLAC-0741	BMC BladeLogic 7.x: Role Based Access Control Manager	Dates	Outline	Onsite
RSMG-BLIW-0741	BladeLogic 7.x: Introduction (WBT)	Dates	Outline	Onsite
RSMG-BLFD-0741	BladeLogic 7.x: Foundation	Dates	Outline	Onsite

Identity Management

Course Code	Course Name	Dates	Outline	Onsite
BSMG-SBAS-0330	Identity Management: Administering - Part 1	Dates	Outline	Onsite
BSMG-SADV-0330	Identity Management: Administering - Part 2	Dates	Outline	Onsite
BSMG-MSCC-0550	BMC Identity Management Suite 5.5: Core Components	Dates	Outline	Onsite

Performance Assurance

Course Code	Course Name	Dates	Outline	Onsite
IFMG-PPAA-0730	Performance Assurance - Advanced	Dates	Outline	Onsite
IFMG-PPAW-0730	Performance Assurance (MS Windows Console)	Dates	Outline	Onsite
IFMG-BAP1-0750	Performance Manager Console 7.x: Administering - Part 1	Dates	Outline	Onsite
IFMG-BAP2-0750	Performance Manager Console 7.x: Administering - Part 2	Dates	Outline	Onsite
IFMG-PPAU-0740	BMC Performance Assurance (UNIX® Console)	Dates	Outline	Onsite

Remedy Asset Management

Course Code	Course Name	Dates	Outline	Onsite
RSMG-AMAD-0700	BMC Remedy Asset Management 7.x: Administering	Dates	Outline	Onsite

Performance Manager

Course Code	Course Name	Dates	Outline	Onsite
IFMG-BAP1-0750	BMC Performance Manager Console 7.x: Administering – Part 1	Dates	Outline	Onsite
IFMG-BAP2-0750	BMC Performance Manager Console 7.x: Administering – Part 2	Dates	Outline	Onsite
IFMG-PCBC-0750	BMC Performance Manager Certification Boot Camp	Dates	Outline	Onsite
IFMG-PMAD-0260	BMC Performance Manager Portal 2.x: Administering and Developing	Dates	Outline	Onsite

Remedy Service Desk

Course Code	Course Name	Dates	Outline	Onsite
IFMG-AWFT-0700	BMC AppSight Application Problem Resolution System 7.x: Foundation (Windows)	Dates	Outline	Onsite
RSMG-RMIC-0200	BMC Service Request Management 2.x: Administering and Configuring	Dates	Outline	Onsite
RSMG-RKMA-0700	BMC Remedy Knowledge Management 7.x: Administering	Dates	Outline	Onsite

ProactiveNet

Course Code	Course Name	Dates	Outline	Onsite
IFMG-PANA-0710	BMC ProactiveNet 7.x: Administering	Dates	Outline	Onsite

Remedy AR System

Course Code	Course Name	Dates	Outline	Onsite
RSMG-ARA2-0710	Remedy AR System 7.x: Administering - Part 2	Dates	Outline	Onsite
RSMG-ARA3-0700	Remedy AR System 7.x: Administering - Part 3	Dates	Outline	Onsite
RSMG-ARP1-0710	BMC Remedy AR System 7.x: Performance Tuning and Troubleshooting	Dates	Outline	Onsite

Remedy IT Service Management

Course Code	Course Name	Dates	Outline	Onsite
RSMG-AMAD-0700	Remedy Asset Management 7.x: Administering	Dates	Outline	Onsite
RSMG-ASCC-0700	Remedy IT Service Management 7.x: Advanced Solutions Core Components	Dates	Outline	Onsite
RSMG-SMIC-0700	Remedy IT Service Management 7.x: Installing and Configuring	Dates	Outline	Onsite
RSMG-SDCM-0700	Remedy Service Desk & BMC Remedy Change Management 7.x: Administering	Dates	Outline	Onsite
RSMG-ASIP-0700	BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management	Dates	Outline	Onsite

Service Desk Express

Course Code	Course Name	Dates	Outline	Onsite
RSMG-SDA1-0900	Service Desk Express 9.x: Administering - Part 1	Dates	Outline	Onsite
RSMG-SDA2-0900	Service Desk Express 9.x: Administering - Part 2	Dates	Outline	Onsite
RSMG-SDA3-0960	BMC Service Desk Express 9.x: Administering - Part 3	Dates	Outline	Onsite
RSMG-SDIE-0910	BMC Service Desk Express Integration Engine 9.1: Administering	Dates	Outline	Onsite

Service Impact Management and Discovery Solutions

Course Code	Course Name	Dates	Outline	Onsite
RSMG-BEMG-0700	Event Manager 7.x: Administering	Dates	Outline	Onsite
RSMG-SIMG-0700	BMC Service Impact Manager 7.x: Administering	Dates	Outline	Onsite