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DP1388: NetBackup 6.0 Troubleshooting Techniques for Windows

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Instructor-led Course Dates

  Start Date End Date City State Country    
2010-04-05 2010-04-07 Washington DC Area District Of Columbia US Generate a Quote Enroll Online
2010-06-02 2010-06-04 Chicago Area Illinois US Generate a Quote Enroll Online
2010-06-28 2010-06-30 San Jose Area California US Generate a Quote Enroll Online

COURSE DESCRIPTION

Course Objectives

This course provides instruction on troubleshooting NetBackup 6.x. After completing this course, you will be able to:

Upgrade from NetBackup5.x to NetBackup 6.x.
Detect problems using tools, such as the Activity Monitor, reports, NBSupport, the NetBackup Operations Manager (NOM), and notify scripts.
Identify the services and processes that run on the master server, media server, EMM server, and clients.
Enable and use legacy, unified, and robust logging to troubleshoot problems.
Back up, recover, and maintain the NBDB.
Focus on problem resolution using tools, such as NetBackup commands and system commands and files.
Troubleshoot new server and client installations, in addition to media, system, network, device, and other problems.
Correct problems and verify the problem correction.

Who Should Attend

This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows platform.

Prerequisites

Before attending this course, you should have:

One year of NetBackup Windows administration
Two years experience as a Windows system administrator, including networking
Familiarity with backup and restore concepts and SAN concepts

Hands-On

This course includes practical exercises that enable you to test your new skills and begin to transfer them into your working environment.

COURSE OUTLINE

Upgrading NetBackup

Preparing for an Upgrade
Upgrading to NetBackup 6.x

Analyzing and Detecting Problems

Analyzing Problems
Detecting Problems Using the Activity Monitor and Reports
Detecting Problems Using NBSupport
Detecting Problems Using E-mail Notification
Detecting Problems Using NOM

Process Flow

NetBackup Architecture and Processes Review
Backup Process Flow
Restore Process Flow

Using Debug Logs

Log Management
Capturing Debug Logs
Viewing Logs

NetBackup Database Troubleshooting

The NetBackup Relational Database (NBDB)
NBDB Creation Process
The EMM Domain
EMM Server Backup Process Flow
Protecting the NBDB
Maintaining the NBDB

Troubleshooting Devices

Device Error Status Codes
DOWN Drives: Isolating Tape Drive Problems
Troubleshooting Shared Storage
Tape Alert
Drive Diagnostics

Troubleshooting Media

Media-Related Status Codes
Troubleshooting Frozen and Suspended Media

Troubleshooting Network Issues

PBX and VNETD Usage
NetBackup and TCP/IP Communications
Communication Errors
Physical Network Failures
NetBackup Configuration Errors (?)

Performance Tuning

Performance Concepts
Isolating Bottlenecks
Addressing Bottlenecks 

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Veritas/Symantec Certifications

Exam 250-250: Administration of Storage Foundation 5.0 for UNIX

Recommended Training

  • Veritas Storage Foundation 5.x for UNIX

Overview

The program consists of the Veritas Storage Foundation technical exam at a product/version level that validates that the successful candidate has important knowledge and skills necessary to administer, install, operate, or integrate Veritas Storage Foundation 5.0 on a UNIX platform.

Exam Details

# of Questions: 60
Exam Duration: 90 minutes
Passing Score: 61%

Exam 250-251: Administration of High Availability Solutions for UNIX using Veritas Cluster Server 5.0

Recommended Training

  • Veritas Cluster Server 5.x for UNIX

Overview

The program consists of the Veritas Cluster Server technical exam at a product/version level that validates that the successful candidate has important knowledge and skills necessary to plan, install, implement, and maintain Veritas Cluster Server 5.0 on a UNIX platform.

Exam Details

# of Questions: 60
Exam Duration: 90 minutes
Passing Score: 60%

Exam 250-265: DataProtection Administration for UNIX using NetBackup 6.5

Recommended Training

  • Veritas NetBackup 6.5 for UNIX, Administration

Overview

This program consists of the Veritas NetBackup technical exam at a product/version level that validates that the successful candidate has important knowledge and skills necessary to plan, install, configure, and maintain a data protection environment using NetBackup version 6.5 and below on the UNIX platform.

To achieve this level of certification, candidates must pass the technical exam and accept the Symantec Certification Agreement.

Exam Details

# of Questions: 88
Exam Duration: 110 minutes
Passing Score: 53%

Exam 250-311: Symantec Endpoint Protection 11.0 for Windows

Recommended Training

  • Symantec Endpoint Protection 11.x
  • Migration to Symantec Endpoint Protection 11.x

Overview

This program consists of a technical exam at a product/version level that validates that the successful candidate has important knowledge and skills necessary to plan, design, and deploy Symantec Endpoint Protection 11.0 in an enterprise environment.

To achieve this level of certification, candidates must pass the technical exam and accept the Symantec Certification Agreement.

Exam Details

# of Questions: 70
Exam Duration: 90 minutes
Passing Score: 59%

Exam 250-312: Administration of Symantec Backup Exec 12 for Windows Servers

Recommended Training

  • Symantec Backup Exec 12: Administration

Overview

This program consists of a technical exam at a product/version level that validates that the successful candidate has important knowledge and skills necessary to plan, design, deploy, and monitor Symantec Backup Exec 12 for Windows Servers in a small-to-medium size enterprise environment.

Exam Details

# of Questions: 77
Exam Duration: 90 minutes
Passing Score: 61%

Exam 250-351: Administration of Veritas Storage Foundation High Availability 5.0 for Windows

Recommended Training

  • Veritas Storage Foundation 5.x for Windows
  • Veritas Cluster Server 5.x for Windows

Overview

This program consists of a technical exam at a product/version level that validates that the successful candidate has important knowledge and skills necessary to plan, design, and deploy Veritas Storage Foundation High Availability 5.0 for Windows in an enterprise environment. To achieve this level of certification, candidates must pass the technical exam and accept the Symantec Certification Agreement.

Exam Details

# of Questions: 72
Exam Duration: 90 minutes
Passing Score: 72%

Exam 250-365: Data Protection Administration for Windows

Recommended Training

  • Veritas NetBackup 6.5 for Windows Administration

Overview

This program consists of the Veritas NetBackup technical exam at a product/version level that validates that the successful candidate has important knowledge and skills necessary to plan, install, configure, and maintain a data protection environment using NetBackup version 6.5 and below on the Windows platform.

To achieve this level of certification, candidates must pass the technical exam and accept the Symantec Certification Agreement.

Exam Details

# of Questions: 88
Exam Duration: 100 minutes
Passing Score: 49%

Exam 250-307:Administration of Symantec Enterprise Vault 2007 for Exchange

Recommended Training

  • Symantec Enterprise Vault 2007 for Exchange: Administration I - 3 day ILT or VA
  • Symantec Enterprise Vault 2007 for Exchange: Administration II - 2 day ILT or VA

Overview

This program consists of a technical exam at a product/version level that validates that the successful candidate has important knowledge and skills necessary to plan, deploy, manage, and monitor Symantec Enterprise Vault 2007 for Exchange. For the Enterprise Vault certification exam, no specific version of Exchange is emphasized.

Exam Details

# of Questions: 86
Exam Duration: 105 minutes
Passing Score: 71%

Did you know that Knowledge United supports hundreds of certifications? Contact us today for details on your certification path.

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Course Details

Course Length: 3 Days
Tuition Cost: $ 2100.00

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