Knowledge United

We offer a full suite of services (Consulting, Technology, and Education) to help organization’s realize the promise of IT Governance and Best Practice Frameworks.  By leveraging the expertise of industry leaders; Knowledge United is able to provide a lifecycle approach to help Assess, Architect, and Adopt a successful IT strategy focused on the following areas:     

• Strategic alignment of IT to Business Objectives
• Business Process Improvement
• Optimization: People and Technology
• Value Delivery:  Ensuring IT delivers service and benefits promised
• Resource Management:  Assessment and Organization of Staff
• Risk Management: Understand how IT Measures, Accepts, and Manages Risk
• Performance Measures: The Practice of Measuring Business Performance

ITIL/ITSM

ITIL is the worldwide de facto standard for the implementation of best practices in Information Technology Service Management (ITSM).  View our ITIL/ITSM classes >

COBIT

COBIT as an IT governance framework provides a supported toolset that allows executive management to bridge the gap between control requirements, technical issues and business risks. View our COBIT classes >

ISO 14001

ISO 14001 is an internationally accepted standard that sets out how you can go about putting in place an effective Environmental Management System (EMS). View our ISO 14001 classes >

ISO/IEC 20000

ISO/IEC 20000 was the first worldwide standard specifically aimed at IT Service Management. View our ISO/IEC 20000 classes >

ISO27001/27002

ISO27001/27002 is an international code of practice, or implementation framework, for information security best practices. View our ISO27001/27002 classes >

	Worldwide Education Gain instant access to 10,000+ courses in over 20 countries		Consulting View multiple consulting options and skill assessments to take full advantage of new and changing technologies
	Conferences / Events Register for industry conferences, seminars and online events		Certifications Reference certification options, training paths and packaged discounts
	Technology Solutions Find the right solution for your department or enterprise implementation		Resource Downloads Access to whitepapers, webinars, redbooks and more