Print
|
Email
|
Bookmark
| 
Facebook
| 
LinkedIn
ITIL v2 Practitioner
Not sure where to begin? Check out "Making Sense of the ITIL Certification Scheme".
Knowledge United offers IT Governance & Frameworks training worldwide. Our class materials, instruction and exams are available in the following languages:
- English, French, Dutch, Japanese, Mandarin, German, Italian, Spanish & Korean
ITIL v2 Practitioner
| Course Code | Course Name | Dates | Outline | Quote |
|---|---|---|---|---|
| HE632S | Agree & Define (service level and financial management) | Dates | Outline | Quote |
| HF536S | Plan and Improve (capacity, availability, and continuity management) | Dates | Outline | Quote |
| UA575S | Support & Restore (incident and problem management) | Dates | Outline | Quote |
| UA576S | Release & Control (change, configuration & release management) | Dates | Outline | Quote |
